Provide Bots, Manage and Analyze Data
Explore all bots
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In the left navigation panel, select All bots to see all bot providers connected to any.site.
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To contact a bot provider, click the Get in touch button available on their card.
Note: You can also refer a new bot provider to any.site using the referral option on this page. -
Scroll down to view all bots you currently have access to.
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Bots listed here can be added to your plants as needed.
Manage companies for the bot
Add a company
Open My bots page bots page by clicking the menu on the left. Then open the desired bot’s details page. Click Add company at the top right, enter the email address in the pop-up window and click Add.
If the company of the user is in not registred to any.site, please share the invite link to any.site with them. If the company is already registered in any.site they will be added directly to the bots users.
Analytics
Clicking on Analytics on left menu provides an overview of how your bots and users are performing across your plants and companies. Use this page to understand engagement, usage trends, and overall bot effectiveness.
When you open the Analytics page, you will see two main sections:
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Analytics Summary Cards
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Charts and Bot-Level Insights
Analytics Summary Cards
The summary cards offer a quick snapshot of your overall activity.
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Total Users Displays the total number of users across all companies you have access to. This value updates regularly but may not always reflect real-time changes.
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Active Users (last 7 days) Number of users who have recently interacted with the bot the last 7 days.
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Added Bots Number of bots added across companies (data updated hourly)
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Chat Sessions (last 7 days) Shows the total number of clicks on the Chat button to open new chat or the ongoing chat sessions.
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User Satisfaction Represents the average satisfaction rating submitted by users. Includes the total number of votes displayed below the score.
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Problems Solved Number of user responses indicating that their problem was solved during a chat session
Chart
Clicking on analytics cards a chorresponding chart is displayed below that visualizes data in a graph with more details.
What you can view in the chart:
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Historical growth and changes
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Counts by date (hover to view exact numbers)
My Bots Table
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This table lists all bots you connected , along with performance indicators for each bot
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Click on Bot name will take you to Bot details page
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If you want to learn how to become a bot provider please go here: Getting Started. |